Gleam – AI Nutrition Tracker
Support & Help Center
Welcome to Gleam, your AI-powered nutrition tracking companion. We’re here to help you get clarity, stay consistent, and feel confident about your nutrition journey.
If you have any questions, concerns, or feedback, please reach out to us anytime at:
📧 hello@auralabs.capital
Getting Help
If you experience technical issues, account problems, billing questions, or have general feedback, our support team is available and happy to help.
Contact Support:
Email us at hello@auralabs.capital and include:
Your device type (iPhone model, iOS version)
A brief description of the issue
Screenshots or screen recordings (if applicable)
We aim to respond as quickly as possible.
Account & Subscription Support
If Gleam includes paid features or subscriptions:
All purchases and subscriptions are managed through Apple App Store.
You can manage, modify, or cancel your subscription at any time via your Apple ID settings.
Gleam does not have direct access to your payment details.
If you believe you were charged incorrectly or need help understanding a subscription, please contact us at hello@auralabs.capital, and we’ll guide you through the next steps.
Data & Privacy
Your privacy matters to us.
Gleam only collects data necessary to provide nutrition tracking and app functionality.
Your data is handled in accordance with our Privacy Policy.
We do not sell personal data.
If you would like to request data access, data deletion, or have privacy-related concerns, please contact:
📧 hello@auralabs.capital
Health & Nutrition Disclaimer
Gleam provides nutrition insights, tracking tools, and AI-generated suggestions for informational and educational purposes only.
Gleam is not a medical device.
Gleam does not provide medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional before making dietary or health decisions.
If you have a medical condition, eating disorder, or specific dietary needs, please seek guidance from a licensed professional.
App Issues & Bugs
If something isn’t working as expected:
Make sure you’re running the latest version of Gleam.
Restart the app and your device.
If the issue persists, contact us at hello@auralabs.capital with details.
Your reports help us improve the app for everyone.
Feedback & Suggestions
We’re always improving Gleam. If you have ideas, feature requests, or general feedback, we’d love to hear from you.
Contact Information
Gleam – AI Nutrition Tracker
Support Email: hello@auralabs.capital